*** SPAM
Saturday, June 26th, 2004Sometimes, when I send an e-mail like this
Subject: Request for…
Hello Bob, could you please…
I get a response like this:
Subject: Re: *** SPAM: Request for…
Hello Michael, sure, it costs…
How lame is that? Apparently they are running an automated filter which thinks that my mail is spam and tags it by adding “*** SPAM:” to the subject. Obviously, since they reply to me, my mail is not spam. Instead of covering the mistake by removing the tag from their reply, they just hit the “Reply” button without thinking.
The response can be read as “We think your message is junk, but we’ll reply anyway.” I’ve seen this at work, from vendors. Is this the message you’d want to send to your customers?
